Privacy Policy

1. Who We Are

Absass Limited
Based in Darlington, County Durham
Providing industrial access, rope access, and height safety services across the United Kingdom.

For the purposes of data protection law, Absass Limited is the data controller.

2. Information We Collect

We may collect and process the following personal data:

• Name

• Company name

• Email address

• Telephone number

• Any information you provide when contacting us via forms, email, or telephone

• Technical data such as IP address, browser type, and website usage data (via cookies)

We do not collect special category personal data.

3. How We Collect Your Data

We collect personal data when you:

• Submit an enquiry through our website

• Contact us by email or telephone

• Request a quotation or further information

• Use our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and requests

• Provide quotations and services

• Communicate with clients and prospective clients

• Improve our website and services

• Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests – responding to enquiries and operating our business

• Contract – providing services or quotations

• Legal obligation – where required by law

6. Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third parties only where necessary, including:

• IT and website service providers

• Professional advisers (e.g. accountants, insurers)

• Legal or regulatory authorities where required

All third parties are required to handle your data securely and lawfully.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Personal data is only retained for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to processing

• Request restriction of processing

• Request data portability

To exercise your rights, please contact us using the details below.

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Absass Limited
📍 Darlington, County Durham
📧 info@absassltd.co.uk
tel: 07817 609345

tel: 07398 968371